Services


Insurance Transcription, Business Transcription, Legal Transcription

Quality ● Security ● Experience

Transcription Express Inc. combines the resources of a large corporation with an entrepreneur’s flexibility. Our clientele includes Fortune 500 companies with revenues of 17 to 63 billion. We have an outstanding reputation in the business transcription community because we deliver consistent, measured results for those clients with large workloads and precise expectations. Let us put our hard-won expertise to work for you. As our valued client, your benefits include:
  • Personal account services representative assigned to your account.
  • Customer Service Team in addition to your personal account services representative.
  • Fast turnaround times with guaranteed contractual service level objectives and available past performance charting.
  • Accurate transcription service complete with quality objective metrics reporting.
  • State-of-the-art Tier III Data Center for data protection.
  • Customized reporting, billing, tracking and delivery solutions.
  • Tremendous cost and time savings.

General Insurance Transcription, Business Transcription, and Legal Transcription Services

  • Ongoing and large accounts welcome! We have over 140 locally trained transcriptionists and quality assurance personnel specifically trained for each account, and we’re especially known for our insurance transcription.
  • Customized billing solutions – We can deliver summary, departmental and detailed breakdowns at your request.
  • State-of-the-art online document tracking system.
  • Every document is reviewed by our Quality Assurance Team and every transcriptionist receives ongoing grades in the areas of word accuracy and verbatim style to ensure accuracy.
  • Flexible document delivery methods, including: online download, fax, secure email or delivery to your electronic imaging center.
  • Various pricing models available including by the word, line, page, digital minute or project depending upon which method best fits your needs.

Insurance Transcription, Business Transcription, and Legal Transcription Specifics

  • We offer transcribing services to the Insurance, Law Enforcement, Legal, and Corporate sectors.
  • Transcription Express can provide services for all transcription styles including Verbatim/Deposition.
  • We specialize in recorded interview transcription as well as recorded statement transcription which requires additional training to ensure every utterance is captured properly.
  • We can transcribe from digital, video or cassette tape media.
  • Our transcriptionists are trained at our on-site corporate training facilities in the specific style of transcription required for your project or account. They receive ongoing feedback and training from our Quality Assurance Team.
  • Every transcriptionist has his/her transcripts 100% reviewed and graded multiple times per month by our quality assurance team on a random basis to ensure consistent product quality, especially when considering legal transcription.