What happens if I have a problem with a transcript or need to ask a question?

 Although Transcription Express employs almost 175 people and has transcribed more than SIX million pages, we are still committed to our policy of handling every customer as if they were our first and only account. For us, “good” customer service is just not good enough. Nothing short of exceptional will do. As our valued client, you will be assigned a personal Account Manager who is responsible for overseeing your account, answering questions, and resolving any issues that may arise.