Customer Support

Welcome to Transcription Express, Delivering peace of mind!

Choosing a professional transcription service is challenging.  Which service provider is reliable?  Can they hit your deadlines…every time?  Is the product accurate?

How can you be sure? Most importantly, is confidential information protected?  Or could your data be stolen, leaving you exposed to expensive lawsuits and negative media attention?

Transcription Express addresses those worries with first-rate solutions tailored to your needs and goals.  We provide fast, accurate and secure digital transcription services to clients in the insurance, corporate and law enforcement industries.

Whatever your need… we deliver.  Every client receives a personalized Service Level Agreement (link to: Service Level Agreement) that guarantees we’ll deliver our three core business values.

Core Value #1:  Accuracy… guaranteed
Every transcript is reviewed and certified 98% accurate by a Quality Control Specialist.  

Core Value #2:  Customer Service
Because we invest in resources rather bureaucracy, we can create solutions customized to your particular needs.

Core Value #3:  Security
You trust us with your most sensitive information.  We protect your reputation by investing in powerful security systems for our building, computer and data storage systems.