Transcription Express has spent the last 22 years delivering fast, accurate, and secure digital transcription services to well-known Fortune 500 companies in all 49 states. Thanks to our team of tech-savvy, US-based transcriptionists, we have an outstanding reputation for delivering consistent, measured results to clients with large workloads and precise expectations.
Although choosing a professional transcription partner is challenging (Are they reliable? Can they hit deadlines every time? Is the product accurate?), Transcription Express addresses these worries with contractual service level guarantees that ensure we exceed the expectations of our insurance, corporate, government, and legal clients.
Since we were established in 1995, Transcription Express has grown from a five-person operation in Gilbert, Arizona to one of the largest digital transcription companies in the United States and is an A+ rated company with the Better Business Bureau. We attribute our success to an unwavering commitment to excellence and top-notch customer service. With our four, core guarantees, we have kept our average client coming back for more than 17 years!
We’re equipped to handle high volume accounts
We are geared to handle a large volume of transcripts and process more than 75,000 pages per month! Plus, over 98% of those are returned to the client within two days. We’re used to experiencing changes in our workflow and can handle any jobs large or small thanks to our large team of trained transcriptionists who are ready to take any incoming work they may be assigned.
Our transcriptionists are 100% US-based
Using our experience in the recruiting field, we are able to quickly find potential candidates, verify their typing and grammar skills, and train the best candidates in client-specific transcription styles. This in-depth and hands-on training guarantees their overall transcription skills and knowledge about each client. On top of this initial training, every transcript is reviewed to make sure each transcriptionist is maintaining our high quality standards.
Every transcript is reviewed and certified 99% accurate by a Quality Control Specialist.
With almost 200 transcriptionists and support personnel, we guarantee timely turnaround times.
We invest in resources (not bureaucracy), so we can create solutions and services customized to your needs.
We protect your reputation by investing in a Tier III data center that secures your information.
Our Leadership Team
Darren Hurst is the co-founder of Transcription Express and has been an active part of the company since the beginning in 1990. Darren’s customer service and management background is the cornerstone of our company philosophy today: We must wow the customer with every interaction!